Highlights:

Connect with targeted website visitors:

Shoppers with the greatest potential to buy receive customized chat invitations and are seamlessly connected to agents - or staff - who can provide the incentive to move forward through the sales cycle.
Dealer Chat™ identifies shoppers with the greatest potential to buy based on:

- Which pages are visited
- Time spent on each page
- What page they came from
- Form abandonment

Reduce website abandonment:

If Internet shoppers can’t find the answers they need fast, they’ll move on to another website.

Our technology can detect
abandonment potential and offer a chat invitation before the customer leaves. Agents can then co-browse your website with the
customer to:

- Help them find what they are
looking for
- Answer specific questions
- Complete and submit lead forms
- Connect with your sales team

Capture Internet Leads:

Internet shopping is now standard in the automotive industry. 70% of buyers used the Internet in some way to purchase their car in 2007, up from 50% in 2002. While the level of internet activity is rising, conversion rates -converting a shopper to a lead - are dropping* .

* J.D. Powers